Refund policy

All sales are final, no refunds

All sales are final. We do not give refunds, returns or exchanges, including for change of mind, size, fit or color. This applies to every piece, whether bought at full price or with a discount.

It does not apply to a piece that arrives damaged, faulty or not as described. That is covered in the next section.

Please read the description and look carefully at the photographs before you order. If you are unsure about anything at all, contact us before you buy and we will answer honestly.

If a piece arrives damaged, faulty or not as described

This includes a piece that is not the one, the size or the color you ordered.

Contact us as soon as you can, through the contact page on our website, or come and see us in person at the gallery. Tell us your order number and what has gone wrong, and send a photograph if you have one.

Once we have confirmed the problem, we will repair or replace the piece at no cost to you, including shipping. We do not give refunds. If it needs to come back to us, we arrange and pay for the return.

Your statutory rights

Nothing in this policy affects any rights you have under applicable consumer protection law, including any implied warranties that cannot lawfully be excluded. Where such rights apply, they stand regardless of anything stated above.

Orders not yet shipped

If you need to change the size, color or delivery address of an order, contact us as quickly as possible. If it has not yet shipped, we will do what we can. Orders cannot be cancelled for a refund.